Terms of service

Terms of Service – Zenith Decor

Introduction & Agreement

This platform is operated by Zenith Decor. Throughout this site, the terms “we”, “us” and “our” refer specifically to the Zenith Decor team and its parent entities. By accessing our website and purchasing our bespoke products, you enter into our “Service” and agree to be legally bound by the following terms, conditions, and policies.

These Terms of Service apply to every visitor of zenith-decor.com, including browsers, customers, and content contributors. Please read these documents carefully. By using any portion of this site, you acknowledge that you have read, understood, and agreed to these terms. If you do not agree, you must discontinue use of the site immediately.

Section 1: Digital Store Usage

By accepting these terms, you confirm that you are at least the age of majority in your jurisdiction. You agree not to use our luxury mirror solutions for any illegal or unauthorized purposes, nor violate any local laws (including copyright and intellectual property statutes). You are strictly prohibited from transmitting any malicious code, viruses, or destructive software. Any violation of these terms will result in an immediate cessation of your services.

Section 2: General Provisions

We reserve the right to decline service to any individual at our discretion. You acknowledge that your data (excluding credit card details) may be transferred unencrypted over various networks to meet technical requirements. Credit card information is always encrypted during transmission. You agree not to reproduce, duplicate, resell, or exploit any portion of our bespoke designs or services without our express written consent.

Section 3: Information Accuracy

While we strive for perfection, we are not liable if the information on this site is occasionally inaccurate or outdated. The content provided is for general reference. We recommend consulting our sales managers for specific technical requirements before making a purchase. Any reliance on the material on this site is at your own risk.

Section 4: Bespoke Pricing & Modifications

Prices for our tailor-made mirrors are subject to change without prior notice. We reserve the right to modify or discontinue any specific service or design at any time. We shall not be liable to you or any third party for price adjustments or service suspensions.

Section 5: Custom Products & Digital Representation

Certain items are available exclusively through zenith-decor.com. As these are bespoke and tailor-made, they are subject to our specific Return Policy.

Visual Accuracy: We have made every effort to display the colors and textures of our mirrors accurately. However, we cannot guarantee that your monitor's display will be a perfect representation.
Sales Limitations: We reserve the right to limit sales to any person or geographic region on a case-by-case basis.
Production Discretion: All descriptions and pricing are subject to change at our sole discretion.

Section 6: Billing & Account Integrity

We reserve the right to refuse or cancel any order. This includes limiting quantities per household or flagging orders that appear to be placed by unauthorized resellers or distributors. You agree to provide current, complete, and accurate account information to ensure we can fulfill your bespoke order and contact you regarding its production status.

Section 7: Third-Party Integrations & Links

We may offer access to optional third-party tools (such as design visualizers or payment gateways). These are provided "as is" without any warranties. Additionally, our site may contain links to external websites. We are not responsible for the content or privacy practices of these third parties.

Section 8: User Feedback & Submissions

If you send us creative ideas, designs, or suggestions, you grant Zenith Decor the right to use, edit, and distribute those comments without restriction or compensation. We reserve the right to remove any content we deem unlawful, offensive, or in violation of intellectual property.

Section 9: SMS & Communication Consent

By subscribing to our notifications or initiating a purchase, you agree to receive recurring updates regarding your order, including automated reminders and review requests. You may opt out at any time by replying "STOP." Standard message and data rates may apply.

Section 10: Technical Accuracy & The "Bespoke" Margin

Due to the intricate craftsmanship involved in our bespoke manufacturing process, a 5% error threshold may occasionally occur. This margin accounts for manual assembly, material variations, and the integration of specialized technology. We continuously strive for 100% precision in every tailor-made piece.

Section 11: Prohibited Activities

You are prohibited from using the site for:

Unlawful acts or solicitation of such acts.
Infringing upon Zenith Decor’s intellectual property.
Harassment, discrimination, or defamation.
Data scraping, spamming, or circumventing security features.

Section 12: Limitation of Liability

Zenith Decor does not guarantee that your use of the service will be entirely error-free or uninterrupted. Our products are provided "as is" except where expressly stated. In no event shall Zenith Decor, our directors, or employees be liable for any indirect, incidental, or consequential damages arising from the use of our products.

Section 13: Indemnification

You agree to protect and hold Zenith Decor harmless from any third-party claims or legal fees arising out of your breach of these Terms or your violation of any law.

Section 14: Governing Law & Dispute Resolution

These Terms and any agreements for service shall be governed by the laws of India.

Jurisdiction: Any legal proceedings shall be held exclusively in the courts of Bhopal, India.
Arbitration: All disputes shall first be referred to Arbitration under The Arbitration and Conciliation Act, 1996. The decision of the Arbitrator shall be final and binding.